FAQ
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Frequently Asked Questions
1) How can we receive goods from you?
We can deliver to your port directly or we can also deliver to your warehouse or agent in China.
2) Do I have to buy the whole container goods?
We can both wholesale in containers (40HQ, 20GP)
and LCL shipment (less than one container loading)
the best support will be offered in quantities.
3) Can I mix different items?
Yes both by container or LCL shipment
you can choose and mix different designs.
4) Do we have to wait for production?
For most items, we have stock goods available,
no need to wait for production, and delivery is fast.
5) I am interested and want to have a sample to check, how to get it?
We can deliver a sample to you by FedEx Express.
about 8-10 days can arrive.
6) My order has shipped, where can I track it?
We will send you tracking number of the container or the cartons of goods.
There will be logistic website for customer to track.
7) How come I don’t see any updates on my tracking information?
Any questions about shipment updates can be solved timely by contacting us.
Our goal is to ensure customer receive products with reliable quality and service.
8) When exactly will I receive my order?
For the stock goods we can start delivery within 3-5 days after payment arrives.
Usually it takes about 1 month by sea shipment to arrive customer address or port.
Considering different countries and locations, this time will be from 30 days to 45 days.
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